tag:reveal-co.statuspage.io,2005:/historyReveal Status - Incident History2024-03-12T22:41:48ZRevealtag:reveal-co.statuspage.io,2005:Incident/199658102023-12-28T06:00:00Z2024-02-12T13:47:36ZOverlap computation is blocked<p><small>Dec <var data-var='date'>28</var>, <var data-var='time'>06:00</var> UTC</small><br><strong>Resolved</strong> - New overlaps cannot be computed. It means that new accounts will not appear in account mappings, and that new partnerships will not show any data until the problem is solved.</p>tag:reveal-co.statuspage.io,2005:Incident/186854912023-10-03T19:00:00Z2023-10-04T06:56:10ZDelay in batched computations<p><small>Oct <var data-var='date'> 3</var>, <var data-var='time'>19:00</var> UTC</small><br><strong>Resolved</strong> - We observe delays in some asynchronous computations that can lead to:<br />- delay in application of rules on existing data<br />- delay in computation of overlaps for newly accepted partnerships</p>tag:reveal-co.statuspage.io,2005:Incident/179540042023-07-26T06:30:21Z2023-07-26T06:30:21ZSearch Upgrade Operations<p><small>Jul <var data-var='date'>26</var>, <var data-var='time'>06:30</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jul <var data-var='date'>26</var>, <var data-var='time'>04:30</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jul <var data-var='date'>25</var>, <var data-var='time'>10:13</var> UTC</small><br><strong>Scheduled</strong> - We will be upgrading our search index. The search services (top navbar, directory) will be unavailable during the maintenance.</p>tag:reveal-co.statuspage.io,2005:Incident/178873052023-07-18T11:15:45Z2023-07-18T11:15:45ZSearch returns no result<p><small>Jul <var data-var='date'>18</var>, <var data-var='time'>11:15</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jul <var data-var='date'>18</var>, <var data-var='time'>10:06</var> UTC</small><br><strong>Monitoring</strong> - A fix has been deployed, and our teams are monitoring and making sure the situation is stable.</p><p><small>Jul <var data-var='date'>18</var>, <var data-var='time'>09:28</var> UTC</small><br><strong>Identified</strong> - We have identified the source of the issue and a working on a patch.</p><p><small>Jul <var data-var='date'>18</var>, <var data-var='time'>09:26</var> UTC</small><br><strong>Investigating</strong> - Following a maintenance operation, our search engine is not returning expected results, but only empty lists.</p>tag:reveal-co.statuspage.io,2005:Incident/126928112022-11-02T10:53:14Z2023-03-07T16:46:40ZSign-up / Onboarding errors for new users<p><small>Nov <var data-var='date'> 2</var>, <var data-var='time'>10:53</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Nov <var data-var='date'> 2</var>, <var data-var='time'>10:50</var> UTC</small><br><strong>Update</strong> - We are continuing to monitor for any further issues.</p><p><small>Nov <var data-var='date'> 2</var>, <var data-var='time'>10:50</var> UTC</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Nov <var data-var='date'> 2</var>, <var data-var='time'>10:42</var> UTC</small><br><strong>Identified</strong> - The source of the problem has been identified. We are working on a patch.</p><p><small>Nov <var data-var='date'> 2</var>, <var data-var='time'>10:35</var> UTC</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p>tag:reveal-co.statuspage.io,2005:Incident/121922532022-10-18T07:39:18Z2023-03-15T08:25:26ZAPIs are very slow to respond<p><small>Oct <var data-var='date'>18</var>, <var data-var='time'>07:39</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Oct <var data-var='date'>17</var>, <var data-var='time'>16:22</var> UTC</small><br><strong>Update</strong> - We are continuing to monitor for any further issues.</p><p><small>Oct <var data-var='date'>17</var>, <var data-var='time'>16:22</var> UTC</small><br><strong>Monitoring</strong> - We identified the root cause of the problem and could set the application back to a normal state.<br />We will keep monitoring.</p><p><small>Oct <var data-var='date'>17</var>, <var data-var='time'>16:07</var> UTC</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p>tag:reveal-co.statuspage.io,2005:Incident/93878792022-02-22T18:00:00Z2022-02-23T09:42:09ZData synchronization issuers<p><small>Feb <var data-var='date'>22</var>, <var data-var='time'>18:00</var> UTC</small><br><strong>Resolved</strong> - NoSQL database failure detected, leading to dat synchronization issues for all users.</p>tag:reveal-co.statuspage.io,2005:Incident/73318662021-06-25T17:30:56Z2021-06-25T17:30:56ZApplication is unavailable<p><small>Jun <var data-var='date'>25</var>, <var data-var='time'>17:30</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.<br />The Redis instance holding the cache went over capacity. Disks have been resized accordingly.</p><p><small>Jun <var data-var='date'>25</var>, <var data-var='time'>17:26</var> UTC</small><br><strong>Investigating</strong> - We are currently looking at this issue.</p>tag:reveal-co.statuspage.io,2005:Incident/72156892021-06-15T07:00:33Z2021-06-15T07:00:33ZRelease<p><small>Jun <var data-var='date'>15</var>, <var data-var='time'>07:00</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jun <var data-var='date'>15</var>, <var data-var='time'>04:00</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jun <var data-var='date'>10</var>, <var data-var='time'>11:47</var> UTC</small><br><strong>Scheduled</strong> - We will be undergoing a software maintenance of the application.</p>tag:reveal-co.statuspage.io,2005:Incident/70285052021-05-18T08:37:32Z2021-05-18T08:37:32ZRelease<p><small>May <var data-var='date'>18</var>, <var data-var='time'>08:37</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>May <var data-var='date'>18</var>, <var data-var='time'>08:32</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>May <var data-var='date'>18</var>, <var data-var='time'>08:13</var> UTC</small><br><strong>Scheduled</strong> - New version of the application is deployed.
<br />Very low downtime (< 1m) if any, potential degraded performance after the new version is deployed when data migrations are applied.</p>tag:reveal-co.statuspage.io,2005:Incident/68244982021-04-24T23:00:37Z2021-04-24T23:00:37ZDatabase Maintenance<p><small>Apr <var data-var='date'>24</var>, <var data-var='time'>23:00</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Apr <var data-var='date'>24</var>, <var data-var='time'>22:00</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Apr <var data-var='date'>23</var>, <var data-var='time'>15:55</var> UTC</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p>tag:reveal-co.statuspage.io,2005:Incident/66327122021-03-29T10:30:30Z2021-03-29T10:30:30ZRelease<p><small>Mar <var data-var='date'>29</var>, <var data-var='time'>10:30</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>29</var>, <var data-var='time'>09:30</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>29</var>, <var data-var='time'>09:14</var> UTC</small><br><strong>Scheduled</strong> - New version of the application is deployed.
<br />Very low downtime (< 1m) if any, potential degraded performance after the new version is deployed when data migrations are applied.</p>tag:reveal-co.statuspage.io,2005:Incident/66161352021-03-25T18:00:00Z2021-03-26T14:33:15ZData Processing Delays<p><small>Mar <var data-var='date'>25</var>, <var data-var='time'>18:00</var> UTC</small><br><strong>Resolved</strong> - Our data processing pipeline is facing very high latency, which leads to delays in the asynchronous processing of configurations and new data sources.<br />We are investigating the issue.</p>tag:reveal-co.statuspage.io,2005:Incident/65852752021-03-22T13:00:35Z2021-03-22T13:00:35ZRelease<p><small>Mar <var data-var='date'>22</var>, <var data-var='time'>13:00</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>22</var>, <var data-var='time'>10:24</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>22</var>, <var data-var='time'>10:24</var> UTC</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p><p><small>Mar <var data-var='date'>22</var>, <var data-var='time'>10:00</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>22</var>, <var data-var='time'>08:55</var> UTC</small><br><strong>Scheduled</strong> - New version of the application is deployed.
<br />Very low downtime (< 1m) if any, potential degraded performance after the new version is deployed when data migrations are applied.</p>tag:reveal-co.statuspage.io,2005:Incident/65152712021-03-15T12:00:33Z2021-03-15T12:00:33ZRelease<p><small>Mar <var data-var='date'>15</var>, <var data-var='time'>12:00</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>15</var>, <var data-var='time'>09:02</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>12</var>, <var data-var='time'>15:23</var> UTC</small><br><strong>Scheduled</strong> - New version of the application is deployed.
<br />Very low downtime (< 1m) if any, potential degraded performance after the new version is deployed when data migrations are applied.</p>tag:reveal-co.statuspage.io,2005:Incident/61245682021-01-27T12:14:21Z2021-01-27T12:14:21ZRelease<p><small>Jan <var data-var='date'>27</var>, <var data-var='time'>12:14</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jan <var data-var='date'>27</var>, <var data-var='time'>10:21</var> UTC</small><br><strong>Update</strong> - The migration is still and progress, but takes more time than expected.<br />In the meantime, most services remain available.</p><p><small>Jan <var data-var='date'>27</var>, <var data-var='time'>09:39</var> UTC</small><br><strong>Update</strong> - Scheduled maintenance is still in progress. We will provide updates as necessary.</p><p><small>Jan <var data-var='date'>27</var>, <var data-var='time'>08:30</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jan <var data-var='date'>27</var>, <var data-var='time'>07:29</var> UTC</small><br><strong>Scheduled</strong> - New version of the application is deployed.<br /><br />Due to a database version upgrade, the maintenance will block the application during the maintenance.</p>tag:reveal-co.statuspage.io,2005:Incident/59692392021-01-08T09:00:33Z2021-01-08T09:10:19ZRelease v2.56<p><small>Jan <var data-var='date'> 8</var>, <var data-var='time'>09:00</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jan <var data-var='date'> 8</var>, <var data-var='time'>08:01</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jan <var data-var='date'> 7</var>, <var data-var='time'>13:49</var> UTC</small><br><strong>Scheduled</strong> - New version of the application is deployed.
<br />Very low downtime (< 1m) if any, potential degraded performance after the new version is deployed when data migrations are applied.</p>tag:reveal-co.statuspage.io,2005:Incident/58248382020-12-17T14:30:30Z2020-12-17T14:30:30ZRelease v2.54<p><small>Dec <var data-var='date'>17</var>, <var data-var='time'>14:30</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Dec <var data-var='date'>17</var>, <var data-var='time'>14:00</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Dec <var data-var='date'>17</var>, <var data-var='time'>13:18</var> UTC</small><br><strong>Scheduled</strong> - New version of the application is deployed.
<br />Very low downtime (< 1m) if any, potential degraded performance after the new version is deployed when data migrations are applied.</p>tag:reveal-co.statuspage.io,2005:Incident/57770512020-12-11T10:30:30Z2020-12-11T10:30:30ZRelease v2.53<p><small>Dec <var data-var='date'>11</var>, <var data-var='time'>10:30</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Dec <var data-var='date'>11</var>, <var data-var='time'>10:00</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Dec <var data-var='date'>11</var>, <var data-var='time'>09:03</var> UTC</small><br><strong>Scheduled</strong> - New version of the application is deployed.
<br />Very low downtime (< 1m) if any, potential degraded performance after the new version is deployed when data migrations are applied.</p>tag:reveal-co.statuspage.io,2005:Incident/56966022020-12-03T11:30:30Z2020-12-03T11:30:30ZRelease<p><small>Dec <var data-var='date'> 3</var>, <var data-var='time'>11:30</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Dec <var data-var='date'> 3</var>, <var data-var='time'>11:00</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Dec <var data-var='date'> 1</var>, <var data-var='time'>12:57</var> UTC</small><br><strong>Scheduled</strong> - New version of the application is deployed.
<br />Very low downtime (< 1m) if any, potential degraded performance after the new version is deployed when data migrations are applied.</p>tag:reveal-co.statuspage.io,2005:Incident/54889002020-11-04T18:20:17Z2020-11-04T18:20:17ZRelease & Infrastructure Migration<p><small>Nov <var data-var='date'> 4</var>, <var data-var='time'>18:20</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Nov <var data-var='date'> 4</var>, <var data-var='time'>17:57</var> UTC</small><br><strong>Verifying</strong> - Verification is currently underway for the maintenance items.</p><p><small>Nov <var data-var='date'> 4</var>, <var data-var='time'>17:57</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Nov <var data-var='date'> 4</var>, <var data-var='time'>17:57</var> UTC</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p><p><small>Nov <var data-var='date'> 4</var>, <var data-var='time'>17:35</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Nov <var data-var='date'> 4</var>, <var data-var='time'>17:33</var> UTC</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p>